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Official game support

BR Truck Simulator Indonesia Support

Official help for BR Truck Simulator Indonesia across supported mobile platforms.

Email SupportPrivacy Policy

Contact support

For technical issues, gameplay problems, purchase-related questions, or other support requests, email monggadreams@gmail.com. Please mention BR Truck Simulator Indonesia in the subject.

Report a bug

1. Describe what happened

Explain the problem and what you expected the game to do.

2. Include device details

When possible, include your device model, operating-system version, platform, and installed game version.

3. Add reproduction steps

List the actions that make the issue happen again. Details about missions, cargo, truck selection, customization, accessories, livery, traffic, controls, or Photo Mode can be especially useful.

4. Attach evidence if useful

A screenshot or short screen recording can help us investigate. Do not include passwords, payment-card information, or other sensitive personal information.

Send a Bug Report

Basic troubleshooting

  • Close and reopen the game, then try the action again.
  • Make sure the game is updated to the latest version available from your app store.
  • Restart your device if the issue continues.
  • Check your internet connection for advertising, notifications, analytics-dependent services, and other online functionality.
  • Make sure the device has sufficient free storage space.
  • If you use Photo Mode, make sure the operating system allows the game to save the requested image where required.
  • For push notifications, check that notifications are enabled for the game in your device settings.
  • Avoid uninstalling the game as your first troubleshooting step if you want to preserve data stored locally on the device. Contact support first if you are unsure.

Feedback and suggestions

Feature suggestions and general feedback are welcome at monggadreams@gmail.com.

Response and privacy

Support is handled by Mongga Dreams. We may keep support emails for as long as reasonably necessary to respond, troubleshoot an issue, maintain support records, or comply with applicable obligations. See the game-specific Privacy Policy for more information.